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📘 Help Guide · FinCask Loan Management & Accounting

How to use FinCask

A practical, screen-by-screen guide for running your finance company on FinCask — from onboarding and loan origination to collections, accounting, the vehicle hire-purchase modules (E-NACH, CIBIL, repossession) and the mobile app. New to the platform? Read top to bottom. Looking for one thing? Use the contents on the left.

1. Getting started

FinCask is a web application with companion Android & iOS apps. You use it in any modern browser at https://fincask.saskey.in.

Signing in

  1. Go to https://fincask.saskey.in/login and enter the email & password sent to you when your account was created.
  2. If your email belongs to more than one company, a company picker appears — choose the one you want to work in. You can switch anytime with ⇄ Switch company.
  3. You land on the dashboard (or, for platform admins, the onboarding screen).
Roles decide what you see. Menus and buttons adapt to your role — a Collection Executive sees collections and cash handover; an Accountant sees the full accounting back office. See section 14 for the full matrix.

Conventions

  • Dates display as DD-MM-YYYY; money in ₹ with Indian grouping.
  • Financial year is configurable (default April–March).
  • Financial records are never deleted — corrections are made with reversal entries, so the audit trail stays intact.

2. First-time setup

Done once per company, in order. Most of this is the Tenant Admin's job.

2.1 Onboarding a company (platform admin)

The platform owner opens /super, fills the company name, code, PAN/GSTIN (optional) and the admin's name & email, then clicks Create company & email credentials. FinCask seeds default roles, permissions, numbering series and a full chart of accounts, and emails the login.

2.2 Company setup (Tenant Admin)

  1. Settings → Company — confirm legal name, PAN, financial-year start month, and the GST applicable toggle (turn off if you are not GST-registered; no GST is then added to fees or charges).
  2. Settings → Branches — add at least your head office.
  3. Settings → Users — invite your team; pick each person's role and (optionally) the branches they can see. Each invite emails login credentials.
  4. Loan Products — create your products (see section 4).
  5. Accounting → Bank Accounts — add your real bank & cash accounts; each gets its own ledger. Enter opening balances.
  6. (Optional) Accounting → Journal Voucher — post your opening capital (Dr Bank/Cash, Cr Capital) so the Balance Sheet reflects starting funds.
Tip: set up cash and bank accounts before you start collecting — every collection and disbursement must name the exact account the money moved through, so the books stay tied to reality.

3. Customers & KYC

Every loan belongs to a customer. Capture KYC once and reuse it.

  1. Customers → Add customer.
  2. Fill name, mobile, PAN, masked Aadhaar, address, income and (for hire-purchase) CKYC number and nominee details.
  3. Save — FinCask assigns an auto code (CUS00001…) and the customer appears in search.

Guarantors and co-applicants can be attached to an application later. The KYC pending report lists anyone missing PAN, Aadhaar or a photo.

4. Loan products

A product is a template for the loans you offer — the interest method, frequency, fees and rules.

Interest methods

MethodHow interest is charged
ReducingStandard amortised EMI on the reducing balance.
FlatInterest on the original principal across the whole term.
SimpleP × r × t, spread equally (same as flat for installment loans).
Interest-onlyPay only interest each period; full principal at the last installment.
BulletSingle payment of principal + simple interest at maturity.

Each product also sets: repayment frequency (daily / weekly / fortnightly / monthly), amount & tenure limits, processing fee, documentation charges, penal interest, grace days and pre-closure charge. GST is added to fees automatically when your company is GST-registered.

5. Loan origination

From application to an approved loan account with a full repayment schedule.

  1. Loan Officer: Applications → New application → choose customer, product, amount, tenure and rate → Submit for verification (auto number APL00001).
  2. Branch Manager: open the application → Mark verified.
  3. Approver: Approve with the approved amount → FinCask creates the loan account and generates the full repayment schedule.

Every action writes to the approval trail. Approving above the product's maximum is blocked. To decline, use Reject with a reason.

6. Disbursement

Paying out an approved loan — and posting the accounting for it.

  1. Open the loan → Disburse.
  2. Pick the payment mode and the exact cash/bank account the money leaves.
  3. Processing fee, documentation charges and GST (if enabled) are deducted automatically; the customer receives the net.
What posts: Dr Loan Receivable (gross) · Cr Bank/Cash (net), Processing Fee Income, Doc Charges Income, GST Payable. The loan becomes active.

7. Collections

Recording repayments — full EMI, part payment or prepayment.

  1. Collections → today's due list → Collect on a row (or Collections → Collect → pick a loan).
  2. Enter the amount (defaults to the next due), choose the payment mode and bank account.
  3. Record collection — a receipt number is generated (RCP000001) and accounting posts automatically.

How the money is applied

Every receipt allocates in a fixed order: penal → interest → principal.

Prepayment

If the amount is more than the dues on a reducing-balance loan, choose how to handle the surplus principal:

  • Reduce EMI — keep the same number of installments, lower the EMI.
  • Reduce tenure — keep the EMI, finish in fewer installments.

The remaining schedule recomputes instantly. Paying the entire outstanding closes the loan.

8. Cash handover

Field cash reconciled at day-end.

  1. Collection Executive → Cash Handover → the screen shows the cash you collected today (system figure) → enter the amount handed over → Submit.
  2. Branch Manager / Accountant → Approve. Any shortage or excess is flagged automatically.

9. Closing, reschedule & write-off

Loan actions available on an active loan (Loan → Loan actions).

Close / pre-close

Tick pre-closure to apply charges, enter any waiver, and pick the account the settlement is received into. For hire-purchase loans, choose the pre-closure interest method:

  • Outstanding interest as-is — settle the remaining scheduled interest.
  • Sum-of-digits (Rule of 78) — rebate unearned interest based on the remaining installments (the standard HP foreclosure).

FinCask settles the schedule, posts the accounting and issues a printable NOC.

Reschedule

Enter a new tenure / rate / effective date → the remaining schedule recomputes and the EMI updates.

Write-off / settlement

Write-off moves unrecovered principal to Bad Debts. Settlement collects a partial amount and writes off the shortfall.

10. Vehicle hire-purchase pack for 2 & 3-wheeler financiers

Specialised modules for used/new two & three-wheeler hire-purchase lending. They sit on top of the loan & accounting core described above.

10.1 Vehicle asset master

On any loan, open the 🏍 Vehicle section and record make/model, manufacture year, registration number, engine & chassis numbers, colour, hypothecation, dealer, invoice, insurer/policy/expiry and valuation. This asset record links the loan to the financed vehicle and feeds repossession and CIBIL reporting.

10.2 Additional charges (additives) with GST

Open ➕ Additional charges on a loan to raise a charge — cheque-bounce, legal, seizure, valuation, field-visit or other.

  1. Pick the charge type and enter the base amount.
  2. CGST and SGST default to 9% + 9% (only added when your company is GST-registered).
  3. Choose an account to collect now, or leave it blank to record it unpaid.
What posts (when collected): Dr Cash/Bank · Cr Additional Charges Income, CGST Payable, SGST Payable.

10.3 Repossession lifecycle

When a hire-purchase account defaults, manage the vehicle through 🚗 Repossession on the loan, or the Repossessions menu (the seized-stock register).

StepWhat happens
SeizeRecords the repossession (auto number RPO-00001), the yard, odometer, condition and the outstanding at seizure.
ReleaseVehicle returned to the customer; capture the amount collected to release (then collect it via Collections).
SaleRecord sale amount, expenses and buyer. Proceeds apply to the loan (principal → interest → penal); surplus is refundable to the borrower, shortfall books to bad debts, and the loan settles.

10.4 E-NACH / ECS auto-debit

Collect EMIs automatically through your sponsor bank (HDFC). First add a mandate on each loan (📋 Agreement, KYC & E-NACH → UMRN, account, IFSC, max amount). Then, from the E-NACH / ECS menu:

  1. Choose a presentation date and click Build batch from due mandates — FinCask includes every active mandate whose loan has an installment due by that date.
  2. Download the presentation file (CSV) and submit it to the bank.
  3. When the bank returns the result file, open the batch → Import return file, choose the bank account for successful debits, and process.

Successful debits are booked as collections automatically; returned debits are flagged with the reason code, and you can optionally raise a bounce charge.

Note: the presentation file is a labelled CSV of the mandate fields. If your bank requires a fixed-width layout, share their template and we'll map it exactly.

10.5 CIBIL bureau reporting

Generate the monthly Consumer TUDF file from Reports → CIBIL reporting.

  1. Pick the reporting date (usually month-end) and enter your CIBIL Member ID.
  2. Create run — FinCask snapshots your reportable accounts.
  3. Download the TUDF file and submit it to the bureau.

The file carries the name, ID, phone, email, address and trade-line segments, with asset classification (STD / SMA / SUB / DBT / LSS) derived from each account's days-past-due.

Note: field widths follow the published CIBIL Consumer layout — confirm them against your member specification before your first submission.

10.6 Legacy data import

Bring an existing book on-board from Legacy Import.

  1. Download the CSV template and fill one row per loan (required: loan number, customer name, mobile).
  2. Upload the file and click Import.

For each row FinCask creates the customer (matched by mobile), the loan and a forward schedule for the remaining term, plus vehicle and E-NACH mandate details if provided, and posts a single opening accounting entry (Dr Loan Receivable / Cr Capital). Loans that already exist are skipped.

11. Accounting

Every money transaction auto-posts a balanced double-entry voucher. Use the Accounting menu for the books.

  • Day Book — every voucher on a date.
  • Ledgers — drill into any ledger's running balance.
  • Trial Balance / P&L / Balance Sheet — date-filtered and always tally.
  • Journal Voucher — manual entries (expenses, capital, adjustments); debits must equal credits.
  • Bank Accounts / Bank Reconciliation — see below.

Bank reconciliation

  1. Use your bank accounts on non-cash collections/disbursements so entries are tagged.
  2. Accounting → Bank Reconciliation → pick a bank → Upload statement (CSV is most reliable; PDF is best-effort).
  3. Confirm the auto-suggested matches; for bank-only lines (charges/interest) use Post as charge / Post as interest to create and match an adjustment.

12. Reports & filters

20+ reports across Collections, Loans, Accounting, Customers and Compliance — built to stay fast at scale.

Filtering & search

Every dated report has quick presets — Today · Yesterday · This/Previous Week · MTD · Previous Month · YTD · Custom — plus search by name, mobile or loan number, and branch/product/status filters. Export any report to CSV (opens in Excel) or Print / PDF.

Hire-purchase specific reports

  • Overdue by tenure — per-loan overdue with 0-30 / 31-60 / 61-90 / 90+ buckets.
  • Interest reversal — NPA accounts (> 90 days) and the interest to reverse.
  • HP balance statement — financed amount, HP total, received and balance per loan.
  • Additional charges (GST) register and Repossession register.

Reports can also be scheduled to email automatically (daily / weekly / monthly) from Reports → Scheduled emails.

13. Mobile app

Native Android & iOS apps for the field and the back office. Sign in with your FinCask email & password — the tabs adapt to your role.

In the field

  • Collect an EMI with optional geo-tag and photo proof; share the receipt on WhatsApp.
  • Works offline — collections queue on the device and sync automatically when signal returns.
  • On a loan: capture vehicle details, add a charge, or seize the vehicle.
  • Cash handover at day-end; one-tap call from due & recovery lists.

Back office

  • Disburse tab (Accountant) — the pending-disbursement queue (posting is done on web).
  • Reports tab (Auditor / Accountant / Manager) — a live portfolio snapshot with overdue ageing.
Push notifications keep field staff on top of their due list, and managers on top of approvals and the evening collection summary.

14. Roles & permissions

Access is a matrix of module × action. The Tenant Admin can adjust it. Common roles:

RoleWhat they do
Tenant AdminEverything inside the company, plus Settings & Audit.
Branch ManagerApprove loans & cash handovers; watch collections and reports.
Loan OfficerAdd customers, KYC, create applications.
Collection ExecutiveCollect EMIs in the field; hand over cash. Sees only their own receipts.
AccountantDisburse, vouchers, books, reconciliation.
Recovery ExecutiveChase overdue, record promise-to-pay, seize vehicles.
AuditorRead-only reports + audit trail.
Customer SupportLook up customers, loans & receipts.
Read OnlyView only.

Row-level security enforces this on every query and every record is scoped to your company — data never crosses between companies.

15. FAQ & troubleshooting

The system asks which account to collect into — why?

Every receipt and payment must name the real cash or bank account the money moved through, so your books tie back to your actual balances. Set these up under Accounting → Bank Accounts first.

My company isn't GST-registered.

Turn off GST applicable in Settings → Company — no GST is then added to fees or additive charges.

A number looks wrong.

Check the Trial Balance tally indicator and the Audit Trail. Because records are never deleted (only reversed), you can always trace what happened.

Can one person work for two companies?

Yes — a single email can belong to multiple companies. After login a company picker appears; switch anytime with ⇄ Switch company.

How do we bring old loans in?

Use Legacy Import (section 10.6) with the provided CSV template.

16. Support

We're a message away.

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